Contact Us

Planning and Development Services (PDS)

Tacoma Municipal Building, 3rd Floor
747 Market St
Tacoma, WA 98402

Permit Counter

Monday and Friday: 10:00 am – 2:30 pm
Tuesday – Thursday: 8:00 am – 4:30 pm Last check-in for Permit Specialists is 4:00 pm

Planning and Development Services (253) 591-5030
Note: The City is closed on observed holidays.

Contact us by phone or email Monday – Friday 8:00 am – 5:00 pm

Click here to see our Staff Directory

Subject Matter Email
Application Services, Meeting Requests applicationservices@cityoftacoma.org
Permit Status, Fees, Applications permitplandesk@cityoftacoma.org
Land Use, Zoning pdszoning@cityoftacoma.org
Historic Preservation landmarks@cityoftacoma.org
Long Range Planning planning@cityoftacoma.org
Building, Mechanical, Plumbing and Energy Code pdsbuilding@cityoftacoma.org
Building Inspections, Stop Work or Notice of Violation pdsinspection@cityoftacoma.org
Right-of-Way Improvements, Sanitary, Stormwater sitedevelopment@cityoftacoma.org
Site and Right-of-Way Inspections siteinspection@cityoftacoma.org
Tacoma Public Utilities (Power and Water) mytpu.org/contact/
Accela (permitting website) Help or Requests accelatraining@cityoftacoma.org

 

Tacoma Permits support

If you need assistance with our online permitting system Tacoma Permits (aca.accela.com/Tacoma), please see below for two support options:

Customer Service
For general assistance with our online permitting system, including how to apply, view/upload attachments, or schedule inspections please contact permitplandesk@cityoftacoma.org or call 253.591.5030, option 8

Request for Accela Training
For training specifically on navigating Accela, how to best use your account, access, monitor and respond to comments on your submittal records, please email with your specific needs listed to accelatraining@cityoftacoma.org so that we can respond with the date and time of the next available and appropriate training opportunity.

Technical Support
For assistance with errors, account access or other technical issues please contact tacomapermits@cityoftacoma.org.