Contact Us

Planning and Development Services (PDS)

Tacoma Municipal Building

Directions
747 Market St, 3rd Floor
Tacoma, WA 98402
Tel: (253) 591-5030

Hours: Monday – Friday: 9:00am – 3:00pm
Observed Holidays

Contact Us by Email

Subject Matter
Application Services, Meeting Requests
Permit Status, Fees, Applications
Land Use, Zoning
Historic Preservation
Long Range Planning
Building, Mechanical, Plumbing & Energy Code
Building Inspections, Stop Work or Notice of Violation
Right-of-Way Improvements, Sanitary, Stormwater
Site & Right-of-Way Inspections
Tacoma Public Utilities (Power & Water)
Accela (permitting website) Help or Requests

Tacoma Permits Support

If you need assistance with our online permitting system Tacoma Permits (aca.accela.com/Tacoma), please see below for two support options:

Customer Service

For general assistance with our online permitting system, including how to apply, view/upload attachments, or schedule inspections please contact permitplandesk@cityoftacoma.org or call 253.591.5030, option 8

Request for Accela Training

For training specifically on navigating Accela, how to best use your account, access, monitor and respond to comments on your submittal records, please email with your specific needs listed to accelatraining@cityoftacoma.org so that we can respond with the date and time of the next available and appropriate training opportunity

Technical Support

For assistance with errors, account access or other technical issues please contact tacomapermits@cityoftacoma.org.